Automatic Replies for Telegram

Give members a consistent answer to common questions. Choose a phrase or word-matching rule, add response variations, and route each reply to the right group topic or to your admin chat.

Choose how a message matches

Match a phrase anywhere in a message, require every configured word, or trigger when any configured word appears. Matching ignores letter case; the all-words and any-word modes look for whole words.

Route the reply deliberately

Send a reply to the same topic as the question, to the group's general chat, or to a chosen topic. You can also send it privately to the linked group admin. That private option sends to the admin, not to the member who asked.

Add response variations

Add several messages to one reply rule and Metricgram selects one when the rule matches. Use variations for a short greeting or different phrasings, while keeping important instructions consistent in every version.

Keep control over who triggers a rule

By default, matching messages from administrators can trigger a reply too. Enable the rule's ignore-admin option when you use keywords in staff discussions or when testing the rule.

Test common examples

Before relying on a rule, try the exact question members ask, a longer sentence containing the phrase, and a message from an administrator. This catches overly broad phrases and confirms the destination.

Frequently Asked Questions

What is the difference between phrase, all-words, and any-word matching?

Phrase mode looks for the configured phrase within the message. All-words mode requires every configured word to appear as a whole word; any-word mode needs at least one of them. Matching is case-insensitive.

Does a private reply go to the member who asked?

No. The private destination sends the configured response to the linked group admin. Member-facing replies are posted in the group or the selected topic.

Can I have multiple replies for one keyword?

Yes. Add several response messages to the rule; Metricgram randomly selects one when it fires. Keep required links or instructions in every variation.

Will the bot reply to admin messages too?

By default, matching admin messages can trigger the rule. Turn on "ignore admin messages" for that rule to skip them.

Can automatic replies include images?

Yes. A response can include text, an image, or both, along with supported formatting and links.

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