Understanding the Points System

Understanding the Points System

The points system is the foundation of Metricgram's gamification feature. Here is how it works.

How Points Are Earned

Members earn points through the actions enabled in Tools > Gamification:

• Messages -- points per message sent.
• Reactions -- points for reactions registered on a user's messages.
• Streaks -- bonus for consecutive activity.
• Daily activity -- points for the first, second, and third configured daily action.
• Extra points -- manual points granted to specific users.

Customizing Point Values

You can adjust point values from the actions tab:

• Enable or disable messages, reactions, streaks, and daily activity.
• Set the points awarded by each action.
• Configure daily caps for messages and reactions.
• Configure the maximum streak days counted for bonuses.

Daily Caps

Message points and reaction points have separate daily caps. Each cap is per member, per group, and measured by the group owner's local day. If an action would go over the remaining cap, Metricgram awards only the points still available for that action; once that cap is reached, later actions of the same type earn no more points until the next local day.

A cap limits how many points an action can earn; it does not stop messages or reactions and it does not assess their quality. The owner, other group administrators, and bots do not earn member points.

Use the caps to:

• Limit volume-based scoring without disabling conversation.
• Keep message and reaction scoring separate, so one action type cannot consume the other's allowance.
• Make the point rules easier to explain before a competition begins.

Extra Points

From the ranking screen you can grant extra points to specific users. This is useful for manual contests, offline contributions, or one-off community rewards.

Tips

• Review point distributions monthly to ensure the system feels fair.
• Announce point milestones in the group to create excitement.