Configuring AI Chatbots

Configuring AI Chatbots

Add an AI-powered chatbot to your Telegram group that can answer questions, provide information, and engage with your community members.

Setting Up an AI Chatbot

1. Open Tools > AI chatbots in the dashboard.
2. Click "Create AI Chatbot".
3. Add your OpenAI token.
4. Choose between a model with a prompt or a Prompt ID configured in OpenAI.
5. Configure usage limits, destination topic, and whether the chatbot should reply as a nested reply.
6. Save and activate.

System Prompt Tips

The system prompt is the most important configuration. Include:

• Who the bot is -- "You are the community assistant for [Group Name]"
• What it knows -- provide key information about your community, product, or topic
• What it should not do -- set boundaries (e.g., "Do not discuss competitor products")
• Tone guidelines -- "Be friendly and concise. Use emojis sparingly."

Rate Limiting

To control costs and prevent spam:

• Set a maximum number of uses per user per day
• Choose whether replies should be nested under the triggering message
• Limit the chatbot to a specific topic when needed

Plan Limits

AI chatbots are not available on the Free plan. The number you can create per group depends on your plan:

Best Practices

• Start conservative -- only respond when mentioned, then expand if needed
• Monitor responses regularly to ensure quality
• Update the system prompt as your community's needs evolve
• Provide a fallback -- tell the bot to suggest contacting an admin for questions it cannot answer