Creating Rewards

Creating Rewards

Rewards give members concrete goals to work toward and let you recognize participation in your community.

Creating Rewards

1. Go to Tools > Gamification.
2. Open the rewards tab.
3. Create a reward with a title and required points.
4. Add optional private instructions for claiming the reward.
5. Keep the reward active only while it is available.

How members receive a reward

When points are awarded, Metricgram checks active reward thresholds and grants each eligible reward only once per member. Metricgram can announce the reward in the group or selected topic and send the optional private message. The group owner still needs to provide any physical prize, discount, or outside service; a private message can only reach a member who can receive messages from the bot.

Reward Examples

• Community shoutout -- 100 points.
• Private resource access -- 500 points.
• Discount or special benefit -- 1,000 points.

What a Reward Can Include

A reward can include:

• Custom prizes defined by the group owner.
• Private instructions for claiming the benefit.
• External benefits such as discounts, resources, or manual access to content.

Best Practices

• Start with rewards you can deliver consistently.
• Keep point thresholds realistic for your community activity.
• Review rewards periodically and disable any that are no longer available.